
Jeff Blodgett is a Visiting Professor of Marketing at the CU Denver Business School, beginning in Fall 2024. He holds a PhD from Indiana University and has been a faculty member for 34 years. He teaches Marketing Management, Consumer Behavior, and Principles of Marketing, using cases and simulations to engage students. His research focuses on customer responses to dissatisfaction, servicescapes, and children's advertising.
Education
PhD, Indiana University
MBA, Illinois State University
BS, University of Illinois (Urbana-Champaign)
Areas of Expertise
Consumer Satisfaction
Servicescape
Children's Advertising
Editorial Board
- Journal of Services Marketing, 2018-present
- Journal of Service Research 2009-2020
Awards
Reviewer of the Year, Journal of Service Research, 2010
Best Reviewer Award, Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2012