Jeffrey Blodgett

Jeffrey Blodgett
Professor
Marketing

Jeff Blodgett is a Visiting Professor of Marketing at the CU Denver Business School, beginning in Fall 2024. He holds a PhD from Indiana University and has been a faculty member for 34 years. He teaches Marketing Management, Consumer Behavior, and Principles of Marketing, using cases and simulations to engage students. His research focuses on customer responses to dissatisfaction, servicescapes, and children's advertising.

 

Education

PhD, Indiana University

MBA, Illinois State University

BS, University of Illinois (Urbana-Champaign)

 

Areas of Expertise

Consumer Satisfaction

Servicescape

Children's Advertising

 

Editorial Board

  • Journal of Services Marketing, 2018-present
  • Journal of Service Research 2009-2020

 

Awards

Reviewer of the Year, Journal of Service Research, 2010

Best Reviewer Award, Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2012