Sarah Kovoor
Discipline Director for Business Management • Associate Professor
Management

BUSB 6202

Sarah Kovoor-Misra is the president-elect of the Western Academy of Management and program chair for their 2018 conference. She is also on the international advisory board of the Eastern Academy of Management International Conference. Previously, she has also served as the director of the MBA program at the Business School.

Kovoor-Misra has expertise in the areas of crisis management, change management, and organizational behavior. She has published numerous articles on these topics, taught courses and conducted training on these issues, and has consulted with some leading organizations in the public and private sectors.

Education

PhD, University of Southern California

Areas of expertise

Crisis Management

Change Management

Organizational Behavior

Publications and presentations

Kovoor-Misra, S. & Gopalakrishnan, S. (2016), Culpable leaders, trust, emotional exhaustion, and identification during a crisis. Leadership & Organization Development Journal, 37 (8): 1100-1116.

Kovoor-Misra, S & Olk, P. (2015). Leader culpability, hopelessness, and learning during organizational crises. Leadership & Organization Development Journal, 36 (8): 990-1011.

Kovoor-Misra, S. (2012). "Academic decathletes: Insights from the metaphor and an exemplar". Journal of Management Inquiry, 21(3): 279-286. (Journal is ranked A in the 2016, Australian Business Dean’s Journal Ranking; top 15-25% of all business journals)

Kovoor-Misra, S. & Smith, M. (2011). "Artifacts, identification and support for change after an acquisition". Leadership & Organization Development Journal, 32 (6):584-604. (This article received an outstanding paper award for the best paper published in the journal in 2011)

Kovoor-Misra, S. (2009). "Understanding perceived organizational identity during crisis and change: A threat/opportunity framework". Journal of Organizational Change Management, 22(5): 494-510.

Kovoor-Misra, S. & Smith, M. (2008). "In the aftermath of an acquisition: Triggers and effects on perceived organizational identity". Journal of Applied Behavioral Science, 44.4: 422-444. (Journal is ranked as a top tier management journal - see Judge et al., 2007, Academy of Management Journal, 50, 3: 491-506)

Kovoor-Misra, S. & Misra, M. (2007). "Understanding and managing crises in an online world". In International Handbook of Organizational Crisis Management. (Eds.) C.M. Pearson, Roux-Dufort, J.A. Clair, Pg. 85-103. Sage Publications.

Nathan, M, & Kovoor-Misra, S. (2002). "No pain, yet gain: Vicarious learning from crises in an interorganizational field". Journal of Applied Behavioral Science, 38 (2): 245-266. (Journal is ranked as a top tier management journal – see Gomez-Mejia and Balkan, 1992, Academy of Management Journal, 35: 921-955).

Kovoor-Misra, S. (2002). "Boxed-in: Top managers' propensities during crisis issue diagnosis". Technological Forecasting and Social Change, (69): 803-817. (Journal is ranked A in the 2016, Australian Business Dean’s Journal Rankings; top 15-25% of all business journals)

Kovoor-Misra, S, Clair, J.A. & Bettenhausen, K.L. (2001). "Clarifying the attributes of organizational crises". Technological Forecasting and Social Change, 67: 77-91. (Journal is ranked A in the 2016, Australian Business Dean’s Journal Rankings; top 15-25% of all business journals)

Kovoor-Misra, S. & Nathan, M. (2000). "Timing is everything: The optimal time to learn from crises". Review of Business, 21 (3): 31-36.

Kovoor-Misra, S, Zammuto, R., & Mitroff.I.I. (2000). "Crisis preparation in organizations: Prescription versus reality". Technological Forecasting and Social Change. 63 (1): 43-62. (Journal is ranked A in the 2016, Australian Business Dean’s Journal Rankings; top 15-25% of all business journals)

Kovoor-Misra, S. & Nathan, M. (1999). "Crisis causation re-framed". Central Business Review, 18 (2):29-35.

Fiol, M.C. & Kovoor-Misra, S. (1997). "Two-way mirroring: Identity and reputation when things go wrong". Corporate Reputation Review, Summer/Fall: 147-151.

Pearson, C., Clair, J., Kovoor-Misra, S. & Mitroff, I.I.(1997). "Managing the unthinkable". Organizational Dynamics, Autumn: 51-64. (Journal is ranked A in the 2016, Australian Business Dean’s Journal Rankings; top 15-25% of all business journals)

Kovoor-Misra, S. (1996). "Moving towards crisis preparedness: Factors that motivate organizations". Technological Forecasting and Social Change, 53: 69-183. (Journal is ranked A in the 2016, Australian Business Dean’s Journal Rankings; top 15-25% of all business journals)

Kovoor-Misra, S. & Mitroff, I.I. (1996). "The effects of emotion & politics on field research on organizational crises". Industrial and Environmental Crisis Quarterly, 9 (4): 543-563. (Journal is ranked 10 out of 105 in Environmental Studies; 24 out of 194 in Management (3.875 impact factor in 2016 Journal Citation Reports)

Kovoor-Misra, S. (1995). "A multidimensional approach to crisis preparation for technical organizations: Some critical factors". Technological Forecasting and Social Change, 48:143-160. (Journal is ranked A in the 2016, Australian Business Dean’s Journal Rankings; top 15-25% of all business journals)

Siegel, G., Clayton, R., & Kovoor, S. 1990. "Modeling Interorganizational Effectiveness". Public Productivity & Management Review, Spring: 215-222. (The journal is ranked as a top six among Public Administration journals, and a top 4 among Public Organization Studies journals; see Forrester and Watson (1994) Public Administration Review, 54, 5: 474-482)

Awards

"Artifacts, identification and support for change after an acquisition." Leadership & Organization Development Journal, 32 (6):584-604, received an Outstanding Paper Award from the Emerald Literati Network for the best paper published in the Leadership and Organization Development Journal in 2011

Acknowledged as one of the scholars who has contributed to advancing the field of crisis management in the preface of the book Crisis Management in the New Strategy Landscape (2009) by W.R. Crandall, J.A. Parnell & J.E. Spillan (Sage Publications)

Acknowledged as one of 'the most important scholars currently writing in the field' of crisis management by Tony Jacques (2009) in his book review of the International Handbook of Organizational Crisis Management. (Eds.) C.M. Pearson, Roux-Dufort & J.A. Clair

"Modeling Interorganizational Effectiveness," Public Productivity & Management Review, (1990) Spring: 215-222, was selected as one of the best papers published between 1985-1993.

Affiliations

Elected to the Western Academy of Management Presidential Track (2016-20)

Appointed to the International Advisory Board, Eastern Academy of Management (2016-to date)

Elected to the Western Academy of Management Executive Committee as Communications Officer (2013)

Consulting experience: Fortune 500 companies as well as other private, public, and non-profit organizations on crisis management, leadership development, managing organizational identity, and managing change

  • President-elect and Program Chair, Western Academy of Management (2017-18)
  • Member, International Advisory Board, Eastern Academy of Management (2016-to date)
  • Vice President, Western Academy of Management (2016-17)
  • Communications Officer, Western Academy of Management (2013-16)
  • Associate Professor of Management, The Business School, University of Colorado at Denver, 2000-present
  • MBA Program Director, the Business School, University of Colorado at Denver, 2002-2005
  • Invited Faculty, ESA, (Business School), Pierre Mendes University, Grenoble, France, 2002- 2004
  • Assistant Professor of Management, The Business School, University of Colorado at Denver, 1991-2000
  • Research Associate, Center for Crisis Management, School of Business, University of Southern California, 1989-1991

Track Chair, Social Issues in Management track (2017), Eastern Academy of Management International Conference, Australia

Track Chair, Developmental Papers track (2017), Western Academy of Management Conference, Palm Springs

Chair/Discussant, Education Session (2017) Western Academy of Management

Mentor, Junior Faculty Consortium (2017) Western Academy of Management

Presenter, Leaders as Victims or Villains during Organizational Crises: Implications for Followers (2015), Eastern Academy of Management International Conference, Peru, Lima (with S. Gopalakrishnan)

Discussion Facilitator, Leading in Multi-cultural contexts: Traditional and Modern Approaches (2015), Eastern Academy of Management International Conference, Peru, Lima

Track Co-Chair, Social Issues in Management Track (2015), Eastern Academy of Management International Conference, Peru, Lima

Speaker, Doctoral Student Consortium (2015), Western Academy of Management Conference, Kauai, Hawaii

Mentor, Doctoral Student Consortium (2015), Western Academy of Management Conference, Kauai, Hawaii

Chair and Discussant, Session on ‘Compassion, Suffering, Bullying’ (2014), Western Academy of Management Conference, Napa Valley, CA

Speaker, Doctoral Student Consortium (2014), Western Academy of Management Conference, Napa Valley, CA

Mentor, Doctoral Student Consortium (2014), Western Academy of Management Conference, Napa Valley, CA

Track Co-Chair, Comparative Management Track, (2013), Eastern Academy of Management International Conference, Seville, Spain

Facilitator, (2013), Eastern Academy of Management International Conference, Seville, Spain

Co-Organizer, Mid Career Consortium (2012), Western Academy of Management Conference, La Jolla, CA

Managing self & building goodwill in the heat of a crisis, (2011), Speaker at the Council on Corporate Communications Strategy II meetings organized by the Conference Board and Coors Molson, Denver

Track Co-Chair, Comparative Management and Policy Track, (2011), Eastern Academy of Management International Conference, Bangalore, India

Session Facilitator (2011), Eastern Academy of Management International Conference, Bangalore, India

Artifacts, Identification & Attitudes to Change after an Acquisition (2010). (With Marlene Smith). Paper presented at the Western Academy of Management Conference, Kona, Hawaii

Session Chair (2010), Academy of Management Annual Meeting, Montreal, Canada